Folsom Auto Repair

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Mon - Fri: 7:30 AM - 5:30 PM
Give us a call:(916) 985-3455
5

They deleted my review because it was not good.

5

Exceptional friendly service at Folsom Automotive Service. Thanks Sara & Carl. I purchased a used car and scheduled an appointment for some preventive maintenance to be done at FAS (Folsom Automotive Service) following the installation of a new transmission at a well reviewed / recommended transmission shop in the area. FAS quickly performed the service I originally scheduled the appointment for and checked the codes as the Check Engine light came on after shortly after leaving the transmission shop the day before. Carl, the technician at FAS found the gasket for the EGR valve sitting on top of the transmission replaced at the transmission shop. The gasket was replaced, the codes cleared, and the vehicle runs great now. FAS could have charged me for the diagnosis, a new EGR valve and labor to replace it and I'd have been none the wiser. Instead they only charged me the diagnostic fee. Sara at the service desk knows what Customer Service means. She puts the customer first and is very knowledgeable. I knew she had a good understanding of vehicle maintenance when I called to set my appointment. Upon arrival to the service center I learned she is ASE Certified, just like a mechanic but much prettier. I'm from out of state and this was my first time to Folsom Automotive Service. I have no affiliation with the shop and no reason to write a review other than to let people know they can receive excellent service from ethical professionals at Folsom Automotive Service. Thanks again Sara and Carl.

5

I have never in my life experienced such exceptional service. From the moment I walked in, I was treated with the utmost respect and Courtesy. As you might expect I was having an exceptionally hard day, and they made the process painless - and were incredibly accommodating. I will be back for sure.

Thank you for the kind words Tom!

- Folsom Automotive Service LLC
5

Honest, competent and reasonably priced.

5

Always very thorough and explain what needs to be done so I can understand. A nice comfortable professional shop.

5

Beyond amazing! Sara at the front desk really was a wonderful help! Great customer service, fair prices, realistic, and flexible! Thanks for offering an Uber for me! Will definitely come back for more business😊

5

Very knowledgeable staff. They go the extra mile to SHOW YOU a picture of samples of all your fluids after an oil change, etc. Definitely going to start taking my vehicles here more often.

5

Prompt service for replacing the belts in my car. Also received a $50 discount off their coupon for this month. I highly recommend you to try their services.

5

Very thorough. I feel confident about the diagnostic service. Sarah is incredibly knowledgeable in vehicles’ parts and function.

5

Great having your car troubles diagnosed quickly and having repairs made as soon as they get the part. Also pleased with service manager informing me of the problem and remedy and ready time for completion.