If you need auto repair or smog in Folsom, nearby, or even further (worth the drive) these folks are where to go. Fair price, no runaround, no upsell, good communication and professional. I’ll never go anywhere else after my first visit.
They did a great job, and are very honest. I will definitely go again when I need work done to my car.
I went here for a smog check and a minor repair. What a pleasure to do business with caring nice people. No runaround, no upsell no hassles. Easy sneezy. I’m going here for any needed future repairs
I received exceptional, timely service from the team here and highly reccomend them- will be using for all future car maintenance needs.
They were quick and accommodating. They changed my oil and also did a full inspection while they had it. Even though they no longer work in European cars, they took a lot of care to walk me through all the details and give me a good referral to someone who does work on Audi’s. I was very impressed with the customer service!
Very professional personnel, great communication and honest service. My go-to place!
Bill in the office was very polite. I dropped the car off at 10am, was sent the diagnostic a few hours later and then received a call from Bill going over the diagnostic. I picked up the car shortly after, easy process with friendly people.
Was my first time to bring my car to Folsom Automotive Services for oil change and inspection. They got me promptly on my schedule time and did through job explaining inspection finding. Capable and friendly staff.
I found coupons in a Folsom mailer and decided to give Folsom Automotive a try. They communicate sending text messages and a link with pictures of what they inspected and provided a brief explanation. My car was in good shape, so there wasn't much to report. Nevertheless, I thought the approach was useful, the manager was courteous and professional and I was happy with the service.
Had my spark plugs done and they were fast, polite and very competitively priced.
Clients, friends, and family, We have been monitoring the COVID-19 situation in our region, and while there are many opinions, I want you to know that we are taking recommendations from the CDC and local health authorities VERY SERIOUSLY. We intend to remain open for business with modified hours, closing at 3pm , serving Folsom with top-notch vehicle service and repair, but we are taking special precautions to keep you and our staff safe.
1: In addition to the normal precautions against illness, we are wiping steering wheels and keys with disinfectant. 2: We are cleaning our facility often and thoroughly. 3: As much as we want to shake your hand, we’re going to have to stick to an elbow bump or re-assuring nod! 4: We are promoting the use of our after-hours pickup and dropoff system throughout the day. Please fill out an appointment request form here.
We can do business with you over the phone, email or by text message. and even take payments securly.
I want to thank you for the trust you have placed in us at Folsom Automotive Service -we are always here to help! If you have any questions or concerns feel free to reach out to me at (916) 985-3455 or email us at [email protected]
We wish you and your family well, have a healthy and prosperous spring! Here is a link containing additional information from the CDC.