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Folsom Auto Repair

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Mon - Fri: 7:30 AM - 5:30 PM
Give us a call:(916) 985-3455
5

Great service and great pricing! I was a customer before they sold to current owners and I am even happier now! I've serviced by 2012 truck there twice now: one for a complete fluid exchange and today for electrical issues. The fluid exchange came after my truck flashed red lights and told me to pull over and turn off the engine. Oh Oh! Well, come to find out, Jiffy Lube supposedly did an oil change on my truck but when Justin and his crew looked at my truck they said that there is no way they did. Couple that with all the other fluids that were bad (that's my fault for not paying attention to it sooner) and I was in deep doo-doo with my truck. The electrical work consisted of a bad switch which caused some issues with windows, cig light adapter and a few other things. Justin and crew fixed it same day and for a great price. What I like about these guys the most is the technology they use to keep clients updated. They send you an e-mail that outlines everything they've worked on WITH PICTURES! It really put my mind at ease since many of us have been to places where you feel like you are getting ripped off. I definitely don't feel that way and am very happy with their work. Hats off to you guys and you've got a customer for life here!

5

Always professional, honest, unhurried, and pleasant. As someone who knows NOTHING about autos, I really appreciate their patience and thoroughness.

4

I had brought my car in to be looked over and was surprised by how fast I got it back. They squeezed me right in. They even broke it down so I knew which things had to be fixed first since I was working with a tight budget.

5

Cannot say enough great things about Folsom Automotive Service! Justin and his team were polite, listened to what issues I was having with my Honda Fit (needed a high-mileage oil change and my brakes were “spongy”), and the service rendered was impeccable. They didn’t try to up sell me on anything, but instead talked me through why spongy brakes happen and the importance of getting your brake fluids flushed, which I ended up deciding to do. (Side note: WOW - makes all the difference and now my brakes are sensitive to the touch, which is how they should be!) They even tightened up my e-brake because it was so loose! Service was to the highest caliber. I will definitely be going back and have already referred my friends to them. So awesome to support local!

5

Of course during this shelter in place craziness they weren’t that busy. I am one of the essential employees so I figured I would patronize a small business and get my car tuned up while at work. They were great and diagnosed and solved problems I have been noticing that one of the other big name auto repair places missed. I appreciate their honesty and great communication on status of repairs and transparent pricing. I will be a customer for life!

5

They deleted my review because it was not good.

5

Exceptional friendly service at Folsom Automotive Service. Thanks Sara & Carl. I purchased a used car and scheduled an appointment for some preventive maintenance to be done at FAS (Folsom Automotive Service) following the installation of a new transmission at a well reviewed / recommended transmission shop in the area. FAS quickly performed the service I originally scheduled the appointment for and checked the codes as the Check Engine light came on after shortly after leaving the transmission shop the day before. Carl, the technician at FAS found the gasket for the EGR valve sitting on top of the transmission replaced at the transmission shop. The gasket was replaced, the codes cleared, and the vehicle runs great now. FAS could have charged me for the diagnosis, a new EGR valve and labor to replace it and I'd have been none the wiser. Instead they only charged me the diagnostic fee. Sara at the service desk knows what Customer Service means. She puts the customer first and is very knowledgeable. I knew she had a good understanding of vehicle maintenance when I called to set my appointment. Upon arrival to the service center I learned she is ASE Certified, just like a mechanic but much prettier. I'm from out of state and this was my first time to Folsom Automotive Service. I have no affiliation with the shop and no reason to write a review other than to let people know they can receive excellent service from ethical professionals at Folsom Automotive Service. Thanks again Sara and Carl.

5

I have never in my life experienced such exceptional service. From the moment I walked in, I was treated with the utmost respect and Courtesy. As you might expect I was having an exceptionally hard day, and they made the process painless - and were incredibly accommodating. I will be back for sure.

Thank you for the kind words Tom!

- Folsom Automotive Service LLC
5

Honest, competent and reasonably priced.

5

Always very thorough and explain what needs to be done so I can understand. A nice comfortable professional shop.